Posted on Sep 21, 2016

Introducing the new and improved iPage!

iPage has been undergoing some big improvements over the past few months and we’re excited to share our latest update plus what we have in store for you in the near future.

Beautiful new logo & website design

iPage logoWe’ve refreshed our logo to be more modern and professional. The bright and simplistic style and color were designed with our customers in mind and reflect hard-working and endlessly-driven small business owners like you. iPage.com also has a new look! We’ve redesigned our site to be more mobile-friendly and user-friendly for quicker and easier access to our tools and services.

 

Tools to get you online

Along with our stylish new design, we’ve been sharpening and expanding our tool set to provide our customers with a more unified, thoughtful experience.

New: iPage Website Builder

WebsiteBuilder logoThe centerpiece of our new tools is a fully-overhauled, home-grown Website Builder. Our new builder brings together all the features customers love but with a more seamless experience. We built this with our customers in mind so we’re able to integrate it with other tools and services like emails, domains and more. The end result? A more cohesive experience for you!

Product marketplace and upgrade center

Soon you’ll have access to our brand new Marketplace. The new section will be available directly from your control panel and will connect your with a host of add-ons, both free and paid, to help you manage and improve your site.

iPage Marketplace

And we’re just getting started! We understand not everyone’s web hosting needs are the same, so we’re working on offering more plans with more flexibility and options in the coming months to fit everyone’s budget and needs. Stay tuned!

Major investments in you

Last but not least, we wanted to tell you about all the investments we’ve been making behind the scenes to give you the best iPage experience.

First, we’ve made major forward strides in our infrastructure:

  • Increased provider links and network switching backbones by 2x and 4x respectively
  • 100% replacement of network gear for increased connectivity and DDoS prevention
  • New caching layers, SQL servers, and Netapp storage for superior speed and reliability

The non-geekspeak version? In short, we’ve made your service faster, more secure, and more reliable than ever before.

We’re also overhauling how we handle support interactions. We’ve adopted a “do it with me” mentality when working for our customers. When you call iPage, you’ll be connected with a dedicated web advisor who is armed with knowledge about iPage products, web design, SEO, small business strategy, and everything in between.

One more thing …

I’d like to introduce myself. I’m Andrew Wright, iPage’s new General Manager. I’ve spent many years in the Web Hosting industry, answering calls from customers just like you. I know what it feels like when we’re able to help a customer succeed and I’ve seen where we’ve struggled. I’m confident that the investments we’ve made and will continue to make will truly be felt by our customers and their businesses.

Thank you for the opportunity to partner with you in your online success. It’s time to get back to work!

Sincerely,
Andrew Wright

andrew-sig

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